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Community Oriented Recovery and Empowerment 
CORE Services

CORE services provide opportunities for eligible adult Medicaid beneficiaries with serious mental illness and/or substance use disorders to receive services in their own home or community.

Reach Your Goals

CORE can help you reach your personal and health goals

CORE Services support your mental health and total wellbeing!

If you have mental health and/or substance use recovery needs, Community Oriented Recovery and Empowerment (CORE) Services can help you reach your personal and health goals.

The services provided used to be available through Adult Behavioral Health Home and Community Based Services (formerly HCBS). CORE Services are easier to get and can help you find and keep a job, go to school, live independently, build relationships, and increase your wellness.

CORE Services
Benefits & Support

We assist individuals in improving their functional abilities to the greatest degree possible. Our services can be provided where you live, work, learn, and socialize - wherever is most convenient for you.


CORE can help you build life skills, such as how to manage your money or making new friends.

Learn how to live more independently, including how to use community resources.

Discover ways to deal with stress.

Build capabilities and decision making, including choosing where to get treatment and recovery services.


Education & Employment

CORE can help support you in accomplishing your education and work goals.

CORE specialists can provide ongoing support, advocacy, and counseling to learn skills for success.

Health Management

CORE works to ensure you receive care that is focused on you and encourages overall wellness.

Learn how to identify triggers and manage or prevent crises.


Peer & Family Supports

Get help from people who have been there and know what you're going through.

Help your family and friends learn skills that will support your recovery.

Family support and training (FST) offers instruction, emotional support, and skill building necessary to facilitate engagement and participation of the family.

CORE Services
What they are.

All of our services are:

  • Person-centered

  • Recovery-oriented

  • Integrated

  • Peer-supported

  • Trauma-informed

  • Culturally competent

  • Strength-based

  • Supportive

CORE Categories:

Psychosocial Rehabilitation (PSR)

  • Focus on restoring skills (psychosocial rehabilitation)

  • Rehabilitation counseling focused on independent living, social relationships, community engagement, personal autonomy, health and wellness, social skills, and personal care.

Family Support Training (FST)

  • Services to assist the individual and family by providing training and support on topics including recovery orientation, advocacy, psychoeducation, crisis intervention, medication education, and relapse prevention.

Empowerment Services/Peer Support

  • Peer delivered services designed to promote skills for coping with and managing symptoms while facilitating the utilization of natural supports. Peer services should assist the individual in initiating and maintaining recovery and enhancing the quality of personal family life in long term recovery.

  • Advocacy, outreach and engagement, self-help tools, recovery supports, transitional supports and pre-crisis supports.

  • Peers work in a variety of settings (outpatient, community, and respite programs) to promote hope, healing, and empowerment and to foster engagement in recovery-oriented life roles.

  • Interventions may include motivational interviewing, advocacy, benefits advisement and planning, relapse prevention planning, connections to self-help groups, and instruction in wellness self-management.

CORE Services
Eligibility & Referrals

CORE Services are available for Medicaid recipient adults 21 years of age or older who meet the following criteria:

  • The individual must be enrolled in a HARP, HIV-SNP, or MAP Plan

  • The individual must meet the NYS Behavioral Health High-Risk Criteria (commonly referred to as the HARP Eligibility Algorithm), indicated by one of the following codes:

    • H1: Enrolled in a HARP and has met the NYS BH High-Risk Criteria​

    • H4: Enrolled in a HIV-SNP and has met the NYS BH High-Risk Criteria

    • H9: Has met the NYS BH High-Risk Criteria

  • The CORE Service(s) must be recommended by a Licensed Practitioner of the Healing Arts (LPHA)​

Interested in receiving CORE Services or referring someone?

Complete our referral form or contact us at 518.828.4619.


Find information on peer support programs


Learn more about mental health & conditions


Get directions to one of our locations

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