top of page
Crisis Resources Page Banner-01.png

Crisis Services
Mobile Crisis Assessment Team

If you are in crisis, seek help now

Support is available 24/7

Mobile Crisis Team (MCAT)


Note: MCAT hours are not 24/7 but your call will be answered and responded to the following morning.

988 Lifeline - Text or Call




About MCAT

Mobile Crisis Assessment Team

Lending a helping hand to those in need. Our award winning MCAT service provides vital emotional and crisis support services. We also provide training and information for prevention in the community.


Mental Health Services

Assistance for Crisis Support, Recovery, & Peer Support

Phone Icon.png

Support Helpline

Call our MCAT team to talk if you're in need of emotional support or experiencing a crisis.

Home Icon.png

Recovery Support

PROS programs provide assistance to those in recovery, available to individuals living with a mental health diagnosis.

People Icon.png

Peer Support

Apogee & Water Street Studio provide many peer support services such as writing, art, and discussion groups.

A little bit about what we do

Providing vital emotional & crisis support

Plant Border.png

Our Mobile Crisis Assessment Team (MCAT) provides vital emotional and crisis support services.

  • On-site face-to-face mental health assessments

  • Referrals to available services

  • Follow-up from psychiatric hospitalizations

  • Wellness calls when someone is concerned

  • Phone assessments

  • Consultations


Winner of the 2021 Outstanding Rural Health Program Award

NYSARH Award Logo.png

Our goals are to:


Avoid Hospitalization

(ER or Inpatient)


Minimize Police 



Link to Long-term

Service Providers

Help before, during, and after crisis

Prevention & long-term stability

Plant Border.png

We can help provide support preventatively, to help individuals before it escalates to the point of crisis.

After a crisis, it's important to build long-term stability to avoid further crisis situations; we help manage that for individuals.



Stop Hand Icon.png

We intervene with individuals who are in situations having the potential to launch them into crisis. For example, we will visit a school where a student or faculty member has died, in order to inform people of our services in the event they are needed. We provide education and outreach in the community for support.


Heart Hands Icon.png

We intervene with individuals who are currently in crisis by conducting phone and/or face-to-face assessments. We will link them to needed services that can help stabilize them, such as a next-day appointment with a therapist. If necessary for the individual, we can help facilitate referral to a hospital.



Clipboard Icon.png

We provide postvention follow-up care to remain in contact with those we have served. We help support the individual in following through with various crisis stabilization services that were put in place.


Our Impact

Phone Icon.png


Phone Calls Assisted

People Icon.png


Unique Individuals Served


Find information on more agencies for support


Learn more about mental health support services


Get directions to one of our locations

bottom of page